At Breezily, customer satisfaction is our top priority. We strive to ensure that every product you receive is of the highest quality and meets your expectations. However, if you are not completely satisfied with your purchase, our refunds and cancellation policy is as follows:
Cancellations:
- Orders can be canceled within 24 hours of placing the order, provided the product has not yet been shipped.
- To cancel your order, please contact our customer service team as soon as possible with your order details.
Refunds:
- Refunds will be processed for canceled orders if payment has already been made. Refunds will be issued to the original payment method used during purchase.
- In the case of a defective or damaged product, we offer a full refund or replacement. Customers must contact our support team within 7 days of receiving the product, providing proof of damage or defect.
- Refunds are not offered for change of mind after the order has been shipped or delivered.
Return Process:
- For returns due to defective or damaged products, please reach out to our customer service team within 7 days of receiving the order. We will guide you through the return process.
We appreciate your understanding and are always here to assist you with any concerns or issues. Your satisfaction is important to us!